Columbia Star

Artificially Wired for Screams

I’m just saying...



 

 

I think I’m beginning to warm up to the computer age. I know I’m late to the party, but I’m beginning to see their usefulness.

My younger friends are always telling me I need to embrace the computer age, and they assure me that “doing it online” is “The Bomb.” That’s a good thing in today’s vernacular… go figure. They constantly tell me how “amazingly simple” online ordering is, and I must say…as far as buying stuff through Amazon, they are correct! My husband, Marty, will heartily assure anyone who asks that I have more or less perfected online shopping.

The Amazon app really is just so easy. You type in what you want to buy and voila! There are about a gazillion choices to choose from. I refuse to buy anything online any more that ISN’T on Amazon…I don’t know why some companies think “not sold on Amazon” is a good thing because it just isn’t.

Why would I want to get up out of bed at 2:30 in the morning to go downstairs, dig in my purse for my wallet, find my credit card, and then go back upstairs, input all my information, and do all this while not waking Marty so he can ask me what I’m doing?

I wouldn’t. Who would? Especially when the alternative is to go to my Amazon app, type in what I want to buy, and then with the stroke of a single button, my new whatever is on its way to me.

As far as Amazon goes, I agree…computers are fabulous for shopping. Of course, Marty and probably many of you reading this, will be wondering why I’m awake and shopping online at almost three in the morning, and believe me…I wonder that too every single night it happens. But when it does happen…shopping is a nifty pastime.

Of course…it’s fairly easy to make a mistake in the middle of the night when you’re between waking up sleepy and getting sleepy again. Sometimes things that look good at 2 a.m. are forgotten until they show up on your front porch or in your mailbox a few days later. Then when you get some strange looking object made of cheap plastic, you wonder what the heck you were thinking when you ordered it.

While I have sleep deprived shopping issues, Marty seems to have a multiple order condition. When he wants to buy something, for some reason we end up with three or more of them. A few years ago, I mentioned I wanted a stapler for the area in the kitchen where I do paperwork.

Fifteen staple guns arrived a few days later. I think we still have a few… unopened in their boxes.

He saw a toaster he liked.

We have three now.

I complained about a dull knife I was using. Halfa dozen new ones arrived three days later.

The list goes on and on. Between Amazon, InstaCart, and DoorDash, if it wasn’t for doctors’ appointments, we’d never have to leave the house!

Other than shopping, though…computers can make a person nuts. You cannot get a human on the phone until you go through some crazy dog and pony show of button pushing and yelling into the phone.

The yelling isn’t necessary or requested, but it does make me feel better to yell and cuss at the robotic voice coming from my phone. The companies say, “This call may be recorded to be used in future teaching methods,” so I’m hoping to teach them that people DO NOT LIKE BEING ON HOLD! LET ME TALK TO A HUMAN BEING!”

I say it a tad more emphatically on the phone, but the paper can’t print that.

I truly do hope they use it to teach, though…this doing business via Artificial Intelligence is going to bite the world where the sun don’t shine one day. Our children will forget how to be with other humans, and anyone not cyber savvy will be tossed to the sidelines. I think any company that has human beings answering its phones is definitely going to be a jump ahead in the future.

And while I’m on the subject…let me talk to all the doctors, dentists, and all medical people in general.

I think I’m probably speaking for the ENTIRE WORLD when I tell you WE PROMISE that if we are having an EMERGENCY OR A LIFE THREATENING AILMENT, we WILL NOT be calling your office. We will, instead, be calling 9-1-1! I PROMISE that, so you can QUIT wasting our time on hold repeating that message over and over when all we want to do is to either make, cancel, or reschedule an appointment.

And for crying out loud…use some of the money you make on us and hire a damned receptionist. Don’t make us push 22 buttons to get to a human being…especially when we don’t feel well in the first place. And most of all…and this is for ALL THE BUSINESSES EVERYWHERE… Please…pretty please…pretty please with a cherry on top…DO NOT TELL ME HOW TO GO ONLINE TO REACH YOUR BUSINESS WHILE I’M WAITING ON HOLD FOR A HUMAN BEING!

If you can’t tell…that one drives me crazy.

And it’s such a short trip!

I really don’t need much help to get there.

I’m just saying…

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